I have done this job in its various guises over 17 years. Here we put controls in place to ensure the way we worked was not compromised by security breaches.
When I started we dealt primarily with Instrument of Payment fraud order books or Girocheques were stolen or manipulated.
As a single hammock swing stand department we have now moved to a system of making payments made directly into claimants bank accounts. This has changed the ways fraud can be committed as people do not always have to attend offices to receive their benefit. Their benefit continues to be paid. My job involves looking at a wide range benefits and credits administered by the department, the Local Authority and HMRC. One of the most intense investigations we carry out are those around Disability Living Allowance.
We can also gather further evidence by requesting copies of bank statements and undertaking surveillance. In this case this would mean watching the claimant, waiting for them to run or single fraud investigation service jobs the gym, and jumping into action the moment something happens. This can be one of the best parts single fraud investigation service jobs the job.
The camaraderie of the team is probably one of the best aspect of the role. We can interview suspects under caution, in the same as the Police. This has to be done well and you have to be prepared for every eventuality.
Some of the excuses given during the interviews can be funny or even amazing. You just never what you will get. The people you expect to be aggressive are quite often not so, whereas the expected quieter ones sometimes seem to erupt. After interviews we send details to the Decision Making team for assessment of overpayments.
When we know the of the fraud we can then consider whether the person can be prosecuted or another punishment applies. At all stages of an enquiry we have to be mindful of legislation as we could be called to account for this in the witness box in a Court hearing. On a daily basis I review my investigations to ensure there are no delays and to ensure swift justice. This also reduces any potential losses to the taxpayer by early intervention on cases.
There are frustrations about the structure of our There always seem to be tiers of administration but on the whole the Civil Service provides an umbrella of support for the work we do.
Comment by amanda posted single fraud investigation service jobs on 13 August I fully believe in weeding out fraudsters, but we ourselves came under investigation single fraud investigation service jobs of a falsely made report made by a person with a grudge against us, and for a period of time lost our benefits and rent payment until it was over and the allegations proven to be indeed false What happened to that single coil pickup ohms old adage of innocent until proven guilty.!!!!?
Comment by margaret posted on on 12 October The stress and anxiety he underwent for 2 years at a time when he was already single fraud investigation service jobs ill contributed to his death.
Fraud investigations have a one track view; that every one is guilty they continued to persecute him despite medical evidence, and failing to follow PACE regulations. Comment by Michel Rodento posted on on 24 August You could actually sue for corporate manslaughter.
Its a criminal offence under HA to do this. These people are not trained either legally or otherwise. Comment by Mu posted on on 06 December Comment by Linda posted on on 25 August Comment by MR Justice posted on on 06 October Yes you can Sue any officer personally for lossalarm, stress etc If you have been accused by any officer and its untrue, do unto them as they fraudulently try to do to you. Comment by lianne posted on on 23 November I have actually reported someone for benefit fraud who works for single fraud investigation service jobs dwp and does cleaning on the side commiting benefit fraud single fraud investigation service jobs as tax evasionthis was over a year ago and no action has so far been taken.
Do you know who I would then escalate this to in this circumstance? I have reported using the usual means but nothing has been done. Skip to main content.
Comment by amanda posted on on 13 August Single fraud investigation service jobs fully believe in weeding out fraudsters, but we ourselves came under investigation because of a falsely made report made by a person with a grudge us, and for a period of time lost our benefits and rent payment until it was over and the allegations to be indeed false Link to this comment.
Comment by margaret posted on on 12 October thanks to inept investigation my partner was falsely accused of benefit fraud on flimsy evidence. Comment by Michel Rodento posted on on 24 August You could sue for corporate manslaughter.
Comment by Mu posted on on 06 December What happens when a fraud investigator has commited benefit fraud themselves? Comment by Linda posted on on 25 August How long does a case usually come to court Link to this comment.
Yes you can Sue any officer personally for lossalarm, stress etc If you have been accused by any officer and its untrue, do unto them as they fraudulently try to do to you Link to this comment. Comment by lianne posted on on 23 November I have actually reported someone for benefit fraud who works for the dwp and does cleaning on the side commiting benefit fraud as well as tax evasionthis single fraud investigation service jobs over a year ago and no action so far been taken.
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62. As noted in chapter 2, the 2010 joint DWP/HMRC fraud and error strategy proposed a Single Fraud Investigation Service (SFIS), to address fraud across all benefits and Tax Credits, whether currently administered by DWP, HMRC or local authorities. The main objective of the policy was to ensure that all types of social security and Tax Credits fraud would be investigated according to a single set of guidance and priorities. It was also intended to increase activities to combat Tax Credits fraud, as most of HMRC's anti-fraud resources were devoted to taxation.
63. There was widespread support amongst witnesses for the principle of a SFIS. For example, LAIOG told us that it was a "very laudable and understandable goal" and a "great idea". Derby City Council believed that in was "in theory, a common sense idea."
64. The Government originally intended to establish SFIS from April 2011 but this was delayed in order that the new service would be "more in line with the introduction of Universal Credit". Provisions to allow for the creation of SFIS were included in the Welfare Reform Act 2012 and its establishment was announced in the 2013 Autumn Statement.
65. DWP ran five SFIS pilots in 2013 in: Corby Borough Council; Glasgow City Council; London Borough of Hillingdon; Wrexham Council; and Oldham (a UC Pathfinder area). DWP's conclusion from the pilots was that SFIS would "deliver greater benefits if it could be implemented as a single organisation within DWP."
66. DWP told us that a "small number" of DWP-run SFIS sites will be operational in "summer 2014". Full national implementation is planned to take place from October 2014 to March 2016.
Local authority and trade union concerns
67. The LGA questioned the need to establish SFIS. Councillor Taylor told us that she did not understand why it was necessary to "fix a system that was not broken". She highlighted the relatively low level of estimated fraud in relation to HB (1.3%) compared to that in DWP-administered JSA (2.9%), as evidence of local authorities' relatively successful record on addressing benefit fraud.
68. The LGA and LAIOG both believed that SFIS, in the form proposed by the Government, would not achieve one of its main aims: to address multiple frauds together in single investigations and prosecutions. LAIOG pointed out that fraud against localised Council Tax Support schemes and other types of fraud against local authority services, such as social housing tenancies and Blue Badge disabled parking, were considered "out of scope" of SFIS.
69. Another major concern was that, under the Government's current plans, SFIS will be rolled out nationally ahead of Universal Credit (UC); therefore full responsibility for addressing the range of social security benefit fraud will transfer to DWP before it takes charge of support for housing costs. The concern is that a DWP-run SFIS will be less able than local authorities to investigate HB fraud in the interim period. SFIS implementation is scheduled to be completed in March 2016, while UC national implementation is due to take place during 2016 and 2017.
70. Lord Freud did not believe that the SFIS implementation timetable would significantly increase vulnerabilities to HB fraud because SFIS and UC would be rolled out on "fairly similar timescales". However, Mike Driver told us that DWP was "cognisant of the risks" and the need to be "careful how we implement."
TRANSFER OF STAFF
71. UNISON, the trade union which represents local authority staff, told us that its understanding in 2011 was that, following the introduction of SFIS, local authority staff would "remain employed by local authorities but work under DWP policy and procedures." It believes that DWP's decision, following the 2013 pilots, to locate SFIS within DWP and transfer local authority investigations staff into the Department, was reached before a proper evaluation had been conducted and without sufficient consultation. LAIOG's view was that the 2013 pilots "demonstrated that a local authority-led joint investigation approach is the most effective at addressing overall fraud."
72. UNISON has a number of concerns about the transfer of staff into DWP, including:
· That the Government has deemed that the Transfer of Undertakings (Protection of Employment) Regulations (TUPE) will not apply (TUPE Regulations ensure that, when a business or public service transfers from one organisation to another, employees transfer to the new employer under identical terms and conditions of employment);
· That local authorities might lose experienced investigators to SFIS, leaving them more vulnerable to the other types of fraud that will remain their responsibility; and
· That the Government had not entered into negotiations with local authorities and the relevant trade unions about a national framework for the transfer of staff and will instead enter into separate negotiations with each local authority as SFIS rolls out. UNISON argued that this process would be "extraordinarily inefficient".
73. Lord Freud confirmed that around 790 staff in 380 local authorities would be "in scope for the transfer". Mike Driver believed that concerns about the implementation process had mainly been expressed by smaller district councils, which might have only one member of staff to cover the range of fraud investigations.
74. DWP recently confirmed that it would transfer staff "by way of Section 38 of the Employment Relations Act 1999". Lord Freud told us that, while TUPE would therefore not apply, transfers would take place under the Cabinet Office Standards of Practice. His view was that, in practice, this would mean that DWP would "step into the shoes of the previous employers" and honour the terms and conditions of local authority staff's existing contracts of employment. When we put it to him that, despite DWP's reassurances, UNISON still had concerns that terms and conditions of employment might not be identical, because TUPE had been deemed not to apply, Lord Freud undertook to "look at" the relevant draft Regulations.
75. The Single Fraud Investigation Service (SFIS) is, in principle, a good idea. However, it makes no sense to roll out SFIS nationally, ahead of the national implementation of Universal Credit, while local authorities retain responsibility for Housing Benefit. We recommend that the implementation of SFIS be aligned where practicable with the expansion of the Universal Credit Pathfinder areas and with national implementation of Universal Credit. We further recommend that, following the summer 2014 SFIS pilots, DWP pause implementation of SFIS to enter into negotiations with local government and the relevant trade unions about a national framework for the transfer of local authority fraud investigations staff into DWP.
59 DWP/HMRC, Tackling fraud and error in the benefit and tax credits systems, October 2010, para 6.3